How do I return an item?
Return & Refund Policy
Body Mint offers a 100% satisfaction guarantee. If you are unsatisfied with the results of Body Mint, we will refund you the cost of the product. Please see the Return Guidelines for more information.*
Will the shipping cost be refunded?
Unfortunately, we do not refund the shipping costs. Shipping cost to send the product back to us for return may be refunded under certain circumstances. Please see the Return Guidelines for more information.
1. Customer is responsible for the cost of the shipping charges to return item(s), unless:
■ Item(s) shipped were not the same as ordered.
■ Item(s) shipped had expired dates or was defective.
If either of the above circumstances apply, then Body Mint will cover the cost of shipping the product back to us. This will be handled in the form of a refund to the customer.
2. Money will be refunded once the items returned have been received by Body Mint. It is advisable to have a tracking number in hand.
3. Item(s) must be returned within 30 days of receipt by customer to qualify for a refund.
4. Refund will be made via the same method of payment of initial purchase. (i.e. If you purchased with a Visa credit card, then the refund will be issued to that same Visa credit card.)
5. The total amount of the refund will be for the actual item(s) returned and will be for the original purchase price at the time of sale.
6. Return items to:
500 Ala Moana Blvd
Bldg 2, Suite #305
Honolulu, Hawaii 96813
* Refunds will only be given for orders placed through this website. If you have purchased Body Mint from another website you must contact them directly for all return/refund inquiries.